Bulger Veterinary Hospital is located in Lawrence, MA , and we are looking to hire a Full-time highly motivated Overnight Client Care Specialist to join our team.
About the Role: Our Client Care Specialists are responsible for welcoming all guests according to company standards.
Our team must anticipate and address client's service needs, and communicate professionally, effectively and with empathy.
Client Care Specialists need to be able to work in a fast pace multi-doctor/department practice with the ability to handle several tasks at hand.
Responsibilities:
Preparing and reviewing electronic medical records
Assisting with general information
Directing appointments
Processing payments, assisting in financial processes
Answering phones
Filling medications
Empathy and understanding during end of life decisions
Skills and Experience:
Previous experience in, and passion for, delivering exemplary client service.
You will embody our culture by treating every client with the utmost courtesy and attention, with a keen sensitivity to the emotional bond between clients and their pets.
Excellent communication and organizational skills that highlight your ability to provide a positive, friendly, and welcoming environment at all times.
Superior interpersonal skills and be able to develop and maintain positive working relationships with others.
Support team members in reaching common goals.
Listening and responding appropriately to the concerns of clients and team member.
Previous experience as a veterinary receptionist, medical secretary, or customer service representative strongly preferred.
Ability to be flexible in your schedule
Schedule: Overnight rotating schedule with 3 12-hour shifts per week.
Up to 3 holiday shifts a year.
About Bulger Veterinary Hospital: Bulger is a full-service hospital that offers comprehensive care that includes General Practice, 24-hour Emergency Services, and Specialty Medicine in the areas of Ophthalmology, Surgery, Internal Medicine, and Cardiology.
PM19
NVA Compassion-First is now Ethos Veterinary Health
We are excited to announce Ethos Veterinary Health as our new name.
Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals.
This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.
The team can provide more information about compensation and benefits for your specific location during the process.
For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
Whatsapp
