Part Time Sales Associate 25-30 hrs/week ( Benefited Position)

*\*MONTHLY BONUS OPPORTUNITIES\* * *Reports to: *Store Manager *Selling and Service*  Understands organizational objectives and makes decisions that align with the Company priorities and values  Creates personal sales and clienteling strategies in partnership with the management team  Meets customer needs through solution-oriented and forward thinking  Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace  Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics  Creates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to style  Demonstrates Coach’s Selling and Service expectations at all times  Influences customers’ purchase decisions by balancing patience and assertiveness  Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals  Flexes personal selling techniques to contribute to overall store financial results  Demonstrates persuasive (not aggressive), confident, friendly and genuine service skills and selling behaviors  Discusses product features and builds the sale by suggesting appropriate add on items to fit the customers’ specific needs  Works with multiple customers simultaneously and breaks away as appropriate  Follows up with customers consistently and genuinely to influence/close the sale  Develops product knowledge skills and remains aware of current collections  Demonstrates knowledge of competition and can apply that knowledge to building sales and customer relationships  Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers  Sensitive to customers’ needs and tailors approach by reading cues  Builds lasting and loyal relationships with customers  Ensures all daily tasks are completed without negatively impacting service or Coach standards *Workplace and Environment*  Creates enthusiasm and positivity for a shared vision and mission  Fosters and environment of teamwork, trust and collaboration with peers, customers and supervisors  Demonstrates confidence when working with customers  Takes initiative; has a high-level of ownership and accountability for individual results  Welcomes feedback and adapts behaviors as appropriate  Represents Coach as a brand ambassador at all times  Is adaptable and flexible to change  Maintains a calm and professional demeanor at all times  Creates short and long-term strategies to achieve personal metrics and performance goals  Utilizes Company tools to keep self-informed  Handles and offers solutions to customer issues appropriately and involves a manager when necessary  Promotes and endorses a team selling environment *Operations*  Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner  Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures  Leverages Coach’s tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals  Replenishes inventory on sales floor as needed  Processes shipments as needed *Additional Requirements* *Experience: *1- 3 year of previous selling experience in a luxury retail service environment preferred.
Possesses current knowledge of fashion trends and competition in the marketplace.
*Education: *High school diploma or equivalent *Technical: *Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet) *Physical: *Ability to communicate effectively with customers and team.
Mobility to maneuver the sales floor and stock room to provide and support customer service.
Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties.
Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
*Schedule: *Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days(including but not limited to: the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.
).
\*Must be at least 18 years of age.
Coach is an equal opportunity and affirmative action employer.
Job Type: Part-time Pay: $15.
00 - $18.
00 per hour Benefits: * 401(k) * 401(k) matching * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift * Day shift * Evening shift * Night shift Weekly day range: * Monday to Friday * Weekends as needed Education: * High school or equivalent (Preferred) Work Location: In person