About the Role:
Our company is growing, and we believe that our team is the key to our success! The Community Liaison is an experienced, energetic, and motivated individual who's goal is to ensure qualified client's access to Vitra Health's various program through building relationships with referral sources, such as community agencies, insurance companies, mental health works, physicians, discharge planners, social workers, facility staff, and healthcare decision-makers.
The Liaison works in collaboration with the Intake team and the Business Development team to achieve targeted referral goals.
This position also collaborates with local community agencies to provide educational and cultural events to promote Vitra Health to the community at large.
Benefits and Perks:
Health Insurance with a 75% employer contribution
Dental and Vision Benefits
Supplemental Benefits including; Life, Accident, Critical Illness and Disability Insurance
401K with a company match
Generous Paid-Time-Off
Competitive pay rate
Wellness & Self Care Benefit
Supportive team structure and company culture with a focus on work/life balance
Upward career movement and growth
Responsibilities:
Enroll eligible members in our various programs that are available to individuals who are clinically and insurance eligible
Developing relationships with prospective clients by hosting and/or attending events to reach business goals
Obtaining all performance goals (separate sheet attached)
Able to hit safety net and/or quota requirements within 90 days of start date.
Generate and follow-up with business development leads
Build relationships with healthcare providers, day habilitation facilities, community health centers, community based organizations, public & private housing communities, etc.
Developing key relationships with residential and other community-based organizations
Provide translation services for our current and prospective clients
Establish weekly, monthly, and quarterly in-field community outreach plans to build awareness, identify new strategies, and generate membership growth while meeting or exceeding benchmarks
Providing data analytics of current sales and marketing efforts
Participates in planning and implementation of outreach strategies and programs
Leverage existing contacts and current partnerships
Assist in development, implementation, relationship establishment, vertical integration and outreach of new programs
Meeting monthly qualified referral goals within the assigned territory
Help prospective and current residents with governmental assistance processes
Assist in recruiting caregiver's in your local region
100% compliance with completion of all required certifications, licensing, continued education, policy acknowledgement and work plan documents within dates of completion requirements
Hitting and surpassing monthly obtainable goals consistently by traveling to residential buildings, networking events, fairs, primary care practices, facilities and other marketing events to promote the exquisite care that Vitra Health provides
Conducting on-site visits with prospective and current clients
Updating intake and CRM software as needed
Attending status and strategy meetings as required
Any other tasks as assigned by management
Education/ Experience:
3+ Years in sales with a proven success track record and relevant established professional relationships
Able to work independently & willing to work 100% in the Field
Experience utilizing technology including Google Suite, Microsoft Suite, HubSpot and Salesforce preferred
Bilingual in English and secondary language preferred
Must be willing to work some nights and weekends
Previous experience in home health care or other branch of health care preferred
About Us:
Vitra Health is a Home Health Care, Skilled Nursing, and Adult Day Health organization that specializes in care management of adults and seniors.
We are a rapidly growing company which was started to improve access to quality home health care services.
We rate ourselves solely by the quality of care we provide our clients.
We realize that our clients are someone's parent, grandparent, child, friend, or neighbor – we pride ourselves on never taking this fact for granted.
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