Join our dynamic team as an ACP Agent at Free Wireless, As an ACP Agent, you will play a pivotal role in distributing free phones under the Affordable Connectivity Program (ACP).
This position offers a competitive hourly rate, providing an exciting opportunity for motivated individuals to contribute to a community-driven initiative while earning rewarding compensation.
\*\*Key Responsibilities:\*\*
- Engage with potential beneficiaries to provide clear explanations of the Affordable Connectivity Program's benefits and eligibility criteria.
- Educate beneficiaries on the features and functionalities of the provided phones, illustrating how these devices can enhance their lives.
- Assist beneficiaries in completing necessary forms and documentation to enroll in the Affordable Connectivity Program.
- Clearly communicate the program's terms and conditions, addressing any questions or concerns beneficiaries may have.
- Maintain meticulous records of beneficiary interactions, enrollments, and follow-up activities using designated tools.
- Collaborate with fellow team members to ensure seamless logistics and the timely distribution of devices.
- Participate enthusiastically in regular training sessions to remain up-to-date on program details, new devices, and program enhancements.
- Represent Free Wireless with professionalism and warmth, cultivating positive relationships with beneficiaries and colleagues.
- Strive to surpass individual and team targets for enrollments and device distributions, actively contributing to the program's success.
- Provide timely and accurate reports to management, highlighting progress, challenges, and potential avenues for improvement.
\*\*Qualifications:\*\*
- High school diploma or equivalent; some college education is a plus.
- Prior experience in sales, customer service, or community outreach is advantageous.
- Excellent verbal communication skills; ability to convey technical information clearly and empathetically.
- Patient and empathetic attitude when interacting with beneficiaries from diverse backgrounds.
- Strong organizational skills, enabling effective time management and multitasking.
- Comfortable working independently as well as collaboratively within a team; self-motivated.
- Basic proficiency in computer applications.
- Adaptive approach to changing program requirements and procedures.
- Demonstrated dedication to providing equitable services and contributing to community well-being.
\*\*Compensation:\*\*
This position offers a competitive hourly rate.
\*\*Benefits:\*\*
- Comprehensive training and ongoing support to enhance your skills.
- Opportunity to make a significant positive impact on your community by providing essential devices.
- Potential for professional growth within a rapidly expanding program.
- Collaborative and inclusive work environment you're excited about providing affordable connectivity solutions to those in need while earning a rewarding income, we encourage you to apply for the ACP Agent position at Free Wireless.
Join our team and be a driving force in bridging the digital divide and improving lives.
Apply now by submitting your resume and a cover letter outlining your enthusiasm for community service and connectivity empowerment.
https://www.
usbapro.
us/agent-onboarding
Job Type: Full-time
Pay: $15.
00 - $17.
00 per hour
Benefits:
* Flexible schedule
Shift:
* Day shift
* Evening shift
Weekly day range:
* Monday to Friday
* Rotating weekends
* Weekends as needed
Ability to commute/relocate:
* Nashua, NH: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
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